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IT services: consulting, software development, Internet and support (№10360206)

06 oct

Number: 10360206

Country: United Kingdom

Source: TED

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Publication date


06-10-2018

Description


  1. Section I
    1. Name and addresses
      NHS Business Services Authority
      Stella House, Goldcrest Way, Newburn Riverside
      Newcastle upon Tyne
      NE15 8NY
      United Kingdom
      Telephone: +44 1912035068
      E-mail: [email protected]
    2. Type of the contracting authority:
      Body governed by public law
    3. Main activity:
      Health
  2. Section II
    1. Scope of the procurement:
      1. Title:

        NHS Business Services Authority IT Infrastructure Sourcing — Managed Infrastructure Services

        Reference number: 16_01_11
      2. Main CPV code:
        72000000
      3. Type of contract:
        Services
      4. Short description:

        The authority"s contract with its incumbent supplier for ICT managed services is due to expire on 31.12.2019. The incumbent supplier provides all ICT managed services on an aggregated basis. In the re-procurement of the services covered by the current contract, the authority is following a disaggregated model. The new target operating model is designed to enhance internal systems and service integration capabilities by replacing the single supplier ICT managed services with services provided by a mix of in-house and external suppliers.

        This procurement sought and selected a single managed infrastructure services supplier to design, build, implement, maintain and manage the authority"s centralised and distributed platforms and infrastructure services needed to support the authority"s in-scope business applications.

      5. Information about lots:
        This contract is divided into lots: no
      6. Total value of the procurement:
        Value excluding VAT: 29 893 718.00 GBP
    2. Description
      1. Title:
      2. Additional CPV code(s):

      3. Place of performance:
      4. Description of the procurement:

        Design, implement and maintain the centralised and distributed platforms and infrastructure services needed to support the authority"s in-scope business applications. The centralised platforms and infrastructure services for these will be designed and built within the data centres by the managed infrastructure supplier; followed by a cutover of data and applications from the incumbent data centres. Infrastructure services hosted on the authority"s sites will be transitioned to the new supplier via a “walk in, takeover” approach. This service will also include cloud brokerage where applications are able to be cloud hosted and so reduce the footprint of the residual “on-premise” data centre estate.

        The contract is in the form of a tailored version of the crown commercial service"s model services agreement.

        The overarching target operating model (“TOM"), of which this procurement for managed infrastructure services forms a part, involves a move away from dependency on a single prime supplier to a multi-supplier environment with suppliers being onboarded, offboarded and managed by the authority under service integration and management function arrangements. Collaboration and cooperation across the supplier base is critical to the success of the TOM in that end-to-end service delivery can only be achieved where the key suppliers are working together collaboratively. Each supplier’s ability to perform the services and meet service levels is in part dependent on one or more of the other suppliers and this has been recognised in the contract with the inclusion of collaboration principles, seeking to enable a coordinated approach to ensure the seamless, continuous, effective, timely and proper delivery of services.

      5. Award criteria:
        Quality criterion - Name: Implementation Services (Design) / Weighting: 8.4 %
        Quality criterion - Name: Implementation Services (Build and Test) / Weighting: 5.6 %
        Quality criterion - Name: Implementation Services (Migration) / Weighting: 14 %
        Quality criterion - Name: Operational Services (Continual Service Improvement) / Weighting: 2.1 %
        Quality criterion - Name: Operational Services (Service Management) / Weighting: 12.6 %
        Quality criterion - Name: Operational Services (Information Security Management) / Weighting: 6.3 %
        Quality criterion - Name: Other Authority Requirements (Transformation) / Weighting: 10.5 %
        Quality criterion - Name: Optional Services (Security Operations Centre) / Weighting: 1.05 %
        Quality criterion - Name: Optional Services (Databases) / Weighting: 0.7 %
        Quality criterion - Name: Optional Services (Scanning Service) / Weighting: 0.7 %
        Quality criterion - Name: Optional Services (Pensions) / Weighting: 1.05 %
        Quality criterion - Name: Authority Responsibilities / Weighting: 3.5 %
        Quality criterion - Name: Cultural Fit Standards / Weighting: 3.5 %
        Cost criterion - Weighting: 24 %
        Cost criterion - Weighting: 6 %
      6. Information about options:
        Options: no
      7. Information about European Union funds:
        The procurement is related to a project and/or programme financed by European Union funds: no
      8. Additional information:
  3. Section IV
    1. Description:
      1. Type of procedure:
        Competitive procedure with negotiation
      2. Information about a framework agreement or a dynamic purchasing system:
      3. Information about electronic auction:
      4. Information about the Government Procurement Agreement (GPA):
        The procurement is covered by the Government Procurement Agreement: yes
    2. Administrative information:
      1. Previous publication concerning this procedure:
        Notice number in the OJ S: 2017/S 143-294730
      2. Information about termination of dynamic purchasing system:
      3. Information about termination of call for competition in the form of a prior information notice:
  4. Section V
    1. Title:

      NHS Busines Services Authority IT Infrastructure Sourcing — Managed Infrastructure Services

    2. Award of contract
      1. Date of conclusion of the contract: 2018-08-22
      2. Information about tenders:
        Number of tenders received: 3
        Number of tenders received from SMEs: 0
        Number of tenders received from tenderers from other EU Member States: 0
        Number of tenders received from tenderers from non-EU Member States: 1
        Number of tenders received by electronic means: 3
        The contract has been awarded to a group of economic operators: no
      3. Name and address of the contractor:
        Agilisys Ltd
        04327369
        Third Floor One Hammersmith Broadway, Hammersmith
        London
        W6 9DL
        United Kingdom
        Telephone: +44 8454501131
        E-mail: [email protected]
        The contractor is an SME: no
      4. Information on value of the contract/lot (excluding VAT):
        Initial estimated total value of the contract/lot: 55 000 000.00 GBP
        Total value of the contract/lot: 29 893 718.00 GBP
      5. Information about subcontracting:

        Proportion: 16
        Short description of the part of the contract to be subcontracted:

        Optional Service - Scanning

        Optional Service - Security Operations Centre

  5. Section VI
    1. Additional information
    2. Procedures for review
      1. Review body
        NHS Business Services Authority
        Stella House, Goldcrest Way, Newburn Riverside
        Newcastle upon Tyne
        NE15 8NY
        United Kingdom
        Telephone: +44 1912035068
        E-mail: [email protected]
      2. Body responsible for mediation procedures

      3. Service from which information about the review procedure may be obtained

        In accordance with regulation 87 of the Public Contracts Regulations 2015, the authority observed a ten (10) calendar day standstill period following notification of the authority"s decision to award the contract. This provided time for unsuccessful tenderers to challenge the award decision prior to the contract being entered into.

        The Public Contracts Regulations 2015 provide remedies under statute for aggrieved parties.

        NHS Business Services Authority
        Stella House, Goldcrest Way, Newburn Riverside
        Newcastle upon Tyne
        NE15 8NY
        United Kingdom
        Telephone: +44 1912035068
        E-mail: [email protected]
    3. Date of dispatch of this notice
      2018-10-04