Computer support services (№21567)

Link to original

Publication date

Description

1. Section I. Contracting authority
   1. Name, addresses and contact point(s)
      EastendHomes Limited
      3 Resolution Plaza, Spitalfields
      London
      E1 6PS
      United Kingdom
      Contact point(s): E1 6PS
      For the attention of: Sandra Ward
      Telephone: +44 2075174720
      E-mail: [email protected]
      Internet address(es):
      General address: www.eastendhomes.co.uk
      
      
      
      
   2. Type of the contracting authority
      Regional or local agency/office
      
   3. Main activity
      Housing and community amenities
      
   4. Contract award on behalf of other contracting authorities
      The contracting authority is purchasing on behalf of other contracting authorities: no
      
2. Section II. Object of the contract
   1. Description
      1. Title attributed to the contract by the contracting authority
         

         The supply of IT Support and Hosting Services.

      2. Type of contract and location of works, place of delivery or of performance
         Services
         Main site or location of works, place of delivery or of performance:

         3 Resolution Plaza, Spitalfields, London.

         NUTS code: UKI12
         
      3. Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
         
      4. Short description of the contract or purchase(s)
         

         The supply of IT Support and Hosting Services, the main activities being: 1) Second and third level support for software and appropriate hardware 2) Network management 3) Involvement in IT infrastructure implementation projects 4) Onsite presence up to 1 day per week 5) Use of the successful supplier"s help desk system which all parties will use 6) Manage and update IT policies and procedures 7) Support for Orchard Housing Management system.

         4) Onsite presence up to 2 days per week.

         5) Use of the successful supplier"s help desk system which all parties will use.

         6) Manage and update IT policies and procedures.

      5. Common procurement vocabulary (CPV):
         72610000
         
      6. Information about Government Procurement Agreement (GPA):
         The contract is covered by the Government Procurement Agreement (GPA): no
         
   2. Total final value of contract(s):
      
      1. Total final value of contract(s):
         Value: 1 059 930.00 GBP
         Including VAT
         
4. Section IV. Procedure
   1. Type of procedure
      1. Type of procedure
         Restricted
         
   2. Award criteria
      1. Award criteria
         The most economically advantageous tender in terms of
         1. Ability to meet our requirements. Weighting: 30
         2. Skills and experience. Weighting: 20
         3. Support services. Weighting: 20
         4. Contract price. Weighting: 30
         
      2. Information about electronic auction
         An electronic auction will be used: no
         
   3. Administrative information
      1. File reference number attributed by the contracting authority
         
      2. Previous publication(s) concerning the same contract
         Notice on a buyer profile
         Notice number in the OJEU: 2016/S 030-048427 of 10.02.2016
         
5. Section V. Award of contract
   1. Date of contract award decision
   10.02.2017
   2. Information about offers:
   Number of offers received: 3
   3. Name and address of economic operator in favour of whom the contract award decision has been taken:
   Sovereign Business Integration
   Metro Point, 1A Chalk Lane, Barnet
   London
   EN4 9JQ
   United Kingdom
   Contact point(s): EN4 9JQ
   Telephone: +44 2082163333
   Internet address: www.sovereign-plc.co.uk
   4. Information on value of contract:
   Initial estimated total value of the contract
   Value: 1 250 000.00 GBP
   Including VAT
   Total final value of the contract
   Value: 1 059 930.00 GBP
   Including VAT
   5. Information about subcontracting
   The contract is likely to be sub-contracted: no
   
   
   
6. Section VI. Complementary information
   1. Information about European Union funds
      The contract is related to a project and/or programme financed by European Union funds: no
      
   2. Additional information
      
   3. Procedures for appeal
      1. Body responsible for appeal procedures
         EastendHomes Limited
         3 Resolution Plaza, Spitalfields
         London
         E1 6PS
         United Kingdom
         Contact point(s): E1 6PS
         Internet address: www.eastendhomes.co.uk
         Body responsible for mediation procedures
         EastendHomes Limited
         3 Resolution Plaza, Spitalfields
         London
         E1 6PS
         United Kingdom
         Contact point(s): E1 6PS
         Internet address: www.eastendhomes.co.uk
         
      2. Lodging of appeals
         

         Deadline 6.2.2016.

      3. Service from which information about the lodging of appeals may be obtained
         
         
   4. Date of dispatch of this notice
      10.02.2017