Number: 7816649
Country: United Kingdom
Source: TED
ERP Licensing and Support
ERP Licensing and Support.
Fife UK.
The Council is seeking a Contractor for the provision of a single supplier Contract to supply Oracle Licences and Application Management Support for Oracle E-Business Suite Release 12.1.3. The Contractor would fulfil the following requirements:
— Provide the necessary licences for the operation of the system,
— Provide remote third line support of the system,
— Liaise with the Oracle support and maintenance service in order to achieve incident resolution of any call that requires referral to them,
— Assist in the development and maintenance of the system by providing a number of consultancy days on a monthly basis.
The Information provided in our Mandatory Statement of Requirements provides further detail regarding the background and goals the Council want to achieve by undertaking this exercise.
(SC Ref:541136).