Software support services (№9433457)

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Publication date

Description

1. Section I
   1. Name and addresses
      University of Ulster
      Block X Room X031, Cromore Road
      Coleraine
      BT52 1SA
      United Kingdom
      Telephone: +44 2870123542
      E-mail: [email protected]
      
   2. Type of the contracting authority:
      Ministry or any other national or federal authority, including their regional or local subdivisions
      
   3. Main activity:
      Education
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         PHP Bespoke Application Support and Development Services

         Reference number: project 24202 / itt_33036
         
      2. Main CPV code:
         72261000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         The University is seeking to procure a provider to supply PHP bespoke application support and development services, this support will be supplied remotely with the provision for onsite support/meetings, as and when required.

         Student and staff web based applications and services are within the scope of this contract, while maintenance and support of hardware hosting these services is out of scope.

         As part of the implementation of the new delivery model, and also to reduce the exposure to the risk of supporting critical systems with single points of failure, the University wishes to form a contract with an organisation that is capable of providing application support for PHP legacy systems.

      5. Information about lots:
         This contract is divided into lots: no
      6. Total value of the procurement:
         Value excluding VAT: 160 000.00 GBP
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         
         
      3. Place of performance:
         
      4. Description of the procurement:
         

         The University is seeking to procure a provider to supply PHP bespoke application support and development services, this support will be supplied remotely with the provision for onsite support/meetings, as and when required.

         Student and staff web based applications and services are within the scope of this contract, while maintenance and support of hardware hosting these services is out of scope.

         As part of the implementation of the new delivery model, and also to reduce the exposure to the risk of supporting critical systems with single points of failure, the University wishes to form a contract with an organisation that is capable of providing application support for PHP legacy systems.

      5. Award criteria:
         Quality criterion - Name: Techincal review — Onboarding approach / Weighting: 10 %
         Quality criterion - Name: Software development methodology / Weighting: 20 %
         Quality criterion - Name: Service desk capability / Weighting: 20 %
         Quality criterion - Name: Staff availability / Weighting: 10 %
         Price - Weighting: 40 %
         
      6. Information about options:
         Options: no
      7. Information about European Union funds:
         The procurement is related to a project and/or programme financed by European Union funds: no
      8. Additional information:
         
3. Section IV
   1. Description:
      1. Type of procedure:
         Open procedure
      2. Information about a framework agreement or a dynamic purchasing system:
         
      3. Information about electronic auction:
         
      4. Information about the Government Procurement Agreement (GPA):
         The procurement is covered by the Government Procurement Agreement: no
   2. Administrative information:
      1. Previous publication concerning this procedure:
         Notice number in the OJ S: 2018/S 049-108112
         
      2. Information about termination of dynamic purchasing system:
         
      3. Information about termination of call for competition in the form of a prior information notice:
         
4. Section V
   1. Contract No: Project_24202 ITT_33036
      Title:

      PHP Bespoke Application Support and Development Services

   2. Award of contract
      1. Date of conclusion of the contract: 2018-07-06
         
      2. Information about tenders:
         Number of tenders received: 3
         Number of tenders received from SMEs: 3
         Number of tenders received from tenderers from other EU Member States: 2
         Number of tenders received from tenderers from non-EU Member States: 1
         Number of tenders received by electronic means: 3
         The contract has been awarded to a group of economic operators: no
      3. Name and address of the contractor:
         Systango Technologies Ltd
         Indore
         India
         The contractor is an SME: yes
      4. Information on value of the contract/lot (excluding VAT):
         
         Total value of the contract/lot: 160 000.00 GBP
         
      5. Information about subcontracting:
         
         
5. Section VI
   1. Additional information
      
   2. Procedures for review
      1. Review body
         Ulster University
         Not Disclosed
         Coleraine
         BT52 1SA
         United Kingdom
         
      2. Body responsible for mediation procedures
         
         
      3. Service from which information about the review procedure may be obtained
         
         
   3. Date of dispatch of this notice
      2018-08-06